Useful information

Make sure your experience is an unforgettable one

 

Useful information: What you should wear
What you should wear
  • Light clothing
  • Walking shoes
  • Trekking poles
  • Waterproof jacket
  • Cap
  • Sun-glasses

Useful information: What you should bring
What you should bring
  • Document
  • Machu Picchu entry tickets
  • Money for the bus fare
  • Insect repellent
  • Camera

Useful information: Plan your itinerary ahead of time
Plan your itinerary ahead of time
To visit the famous Inca Citadel you will need entrance tickets. Buy your Machu Picchu entrances before of hand at: http://www.machupicchu.gob.pe

Please consider that after your journey with us you will arrive to the Aguas Calientes train station. Then you will need to take a bus that takes no longer then 20 minutes to climb the mountain to arrive to Machu Picchu. It is possible to buy the bus tickets in Aguas Calientes town or you can make it in advance at: http://www.consettur.com

 

FREQUENTLY ASKED QUESTIONS


What is the official language of Peru?

Spanish is the official language of Peru. Quechua (a legacy of the Inca Empire) is still widely spoken today by indigenous communities in the country's Andean region. At most hotels and restaurants, you will find English-speaking staff.


What electricity voltage is used in Peru? Do I need to bring a converter?

Peru uses a 220 volt system. If you require a converter, you may borrow one from your hotel reception.


What is the local currency?

Peru's official currency is the Nuevo Sol, but prices are commonly listed using the abbreviation 'Soles.' Its symbol is S/ Bank notes exist in denominations of 10, 20, 50, 100 and 200 nuevos soles, and coins in 1, 2, and 5 nuevos soles.


Where can I change money?

All banks change US dollars and traveller's cheques. Banks are open from Monday to Friday between 9:00 and 18:00, and until midday on Saturdays. Other currencies are accepted by some banks in Lima and by currency exchange centres. Most hotels and tourist-oriented restaurants accept payment in dollars.
RECOMMENDATION:If you prefer to use debit cards, you may withdraw in the local currency and usually in dollars at any of the numerous networks of ATMs found throughout the country.


Can I pay by credit card everywhere?

Most hotels, restaurants, and shopping centres accept payment by credit card.


Can ATMs be found easily?

You will find ATMs at airports, petrol stations, shopping centres, and along the main thoroughfares. Most ATMs accept VISA, VISA ELECTRON, AMERICAN EXPRESS, and MASTER CARD, among others.


Are vaccinations required for travel to Peru?

The Peruvian government does not call for any vaccination for travel to Peru. However, the yellow fever vaccination is strongly recommended for those planning on visiting the Peruvian jungle.


What security measures should I take into consideration?

Peru is generally a safe country in which to travel, and tourists should take the same precautions as they would when visiting anywhere in the world. There is a tourist information point located at Jorge Chávez international airport in Lima, open 24 hours.


How long before departure should I arrive at the train station?

We recommend that our passengers arrive at the station at least 30 minutes prior to the train's scheduled departure time.


How long does it take to travel from Cusco city centre to the Ollantaytambo train station?

The journey takes around two hours by road. There are two possible routes to Ollantaytambo: one which passes through the village of Pizac, famous for its local market, and a second, shorter route through the village of Chincheros also famous for its textiles. In order to go from Cusco city to Ollantaytambo train station please ask at the reception of your hotel so they can provide you accurate information.


How long does the trip from Ollantaytambo to Machu Picchu take?

The journey takes approximately 1 hour 40 minutes.


Does Inca Rail allow stops for those passengers who wish to do the Inca Trail?

Yes, passengers seeking to do the Inca Trail should acquire their permits from the Instituto Nacional de Cultura (INC) in advance, as a maximum of 200 people per day only are allowed access the trail. We can stop at the Inca Trail drop-off point, but requests must be made at least two weeks in advance by contacting our customer booking area at: [email protected]


How much luggage can I take?

Inside the train is allowed only one item of hand luggage that corresponds to the same measurements allowed on aeroplanes :
Maximum weight: 8 kilos (11 pounds).
Maximum dimensions: that has the maximum dimensions of 157 linear centimeters (high, long and wide).
In addition, we have enable an exclusive luggage storage area in our ticket office in Ollantaytambo. Before boarding the train, you can leave the bags that do not meet those specifications in a comfortable, safe and free way.
Inca Rail will not be liable for any loss, theft or damage to valuables inside passenger‘s luggage.

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