Official Statement - 15.11.2026

Dear Passengers,

Due to the visit of His Holiness the Pope to Cusco, local authorities have announced road closures and traffic restrictions starting at 12:00 a.m. on Sunday, November 15. These measures will affect access to our offices at Av. El Sol 843 and Portal de Panes 105 in Cusco.

Therefore, both offices will be open for in-person assistance from 2:00 p.m. to 8:00 p.m. on November 15.

NEW BOARDING LOCATION – BIMODAL SERVICES

Important: This change applies exclusively to passengers traveling on outbound bimodal services on Sunday, November 15.

The following services will depart from the new boarding location:

New address: Av. Pardo Paseo de los Héroes 721, Cusco 08002.

Google Maps location: https://maps.app.goo.gl/QFCfCnMW1dcF4uLR6

Departure times:

Train Number	Bimodal Service Departure Time
41	4:20 a.m.
61	4:50 a.m.
43	6:30 a.m.
45	6:30 a.m.
65	6:30 a.m.

Please arrive at least 30 minutes before your scheduled departure time. Our Inca Rail staff will be at the designated location to welcome you and provide assistance.

Need assistance?

Thank you for your understanding and cooperation.

Customer Experience Team Inca Rail

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