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Machu Picchu Train Tickets & Routes
Explore train options, routes, and ticket information for traveling to Machu Picchu.
Train Schedules
Check departure times, routes, and travel durations for all Inca Rail services between Cusco, Ollantaytambo, and Machu Picchu.
Train Services
Learn about Inca Rail’s train classes—The Voyager, The 360°, The Prime, The First Class, and The Private—and find the amenities included on each service.
Luggage Policy
Understand the size and weight limits for luggage, which items are allowed on board, and how to handle larger bags.
How to Get to Machu Picchu
Step-by-step guidance for connecting from the train to Machu Picchu, including shuttle bus information and timing recommendations.
Manage My Booking
Easily change or cancel your ticket, update passenger information, or request a refund. All booking management options are available here.
Frequently Asked Questions
Quick answers to common travel questions—from ticketing and boarding to train services and travel tips.
Contact Us
Reach out for personalized support via email, phone, or WhatsApp, and get help with any issues before, during, or after your trip.
Start Here: Your Machu Picchu Travel Overview
Traveling to Machu Picchu with Inca Rail is simple when you know the steps. Your adventure consists of three key steps: purchasing your ticket, reaching the station, and heading on to Machu Picchu. Use this overview to ensure a smooth and stress-free experience.
Step 0: Plan Your Machu Picchu Adventure
Step 0: Plan Your Machu Picchu Adventure
Before you book, explore your options and gather all the information you need for a smooth journey: Machu Picchu Train Tickets & Routes. Here you can review departure cities, train classes, schedules, and ticket types to help you plan the Machu Picchu perfect itinerary.
Before You Book
Before You Book
Choose the train service that fits your schedule and comfort preferences. Inca Rail offers The Voyager, The 360°, The Prime, The First Class, and The Private, each with unique amenities. Think about:
Departure City: Decide whether your journey will begin from Cusco or Ollantaytambo.
Scenic Preferences: Choose based on window views and seating comfort, especially if you desire panoramic scenic explorations.
Travel Timing: Check availability and timing that best suits your itinerary.
For a detailed comparison of each service, check:
Before Your Trip Begins
Before Your Trip Begins
Check your departure station: Cusco or Ollantaytambo, depending on your train.
Confirm train schedules and travel times to plan your day efficiently.
Prepare essential travel documents and luggage so your boarding process is smooth.
Helpful resources:
Train Schedules
Luggage Policy
On the Day of Travel
On the Day of Travel
Ensure everything goes smoothly on your travel day by following these tips:
Early Arrival: Be at the station 30–60 minutes before your train departs.
Ready Your Documents: Keep your ticket and ID/passport at hand for quick check-in.
Support & Guidance: For station-specific guidance or last-minute support, visit: Frequently Asked Questions
Connecting to Machu Picchu
Connecting to Machu Picchu
Your voyage with Inca Rail takes you to the gateway of Machu Picchu at Machu Picchu Pueblo (Aguas Calientes). Once there:
Shuttle Service: Hop onto the shuttle bus that will transport you directly to the entrance of the historic site.
Maximize Your Visit: Plan your entry time carefully to avoid crowds and make the most of your Machu Picchu travel experience.
Full step-by-step guidance: How to Get to Machu Picchu By using this guide, your journey to one of the world's most iconic landmarks will be an experience of a lifetime without the stress.
Stations, Boarding, and Travel Tips
Knowing what to expect at the station and during boarding can make your journey smoother and less stressful.
Train Onboard Experience & Comfort
The Inca Rail train ride itself is part of the Machu Picchu adventure. Knowing what to expect can enhance your journey.
Seating & Amenities
- Each train service offers unique features: panoramic windows, spacious seating, and onboard refreshments.
- Premium services like First Class or The Private provide extra amenities such as lounge areas or gourmet snacks.
- Some trains offer 360° panoramic cars perfect for photography and scenic views.
Traveler Tips for Comfort
- Bring a small bag with water, snacks, a light jacket, and personal items.
- Take advantage of scenic landscapes — early morning light provides the best photos.
- For those with mobility needs, staff can assist with boarding and luggage placement.
Troubleshooting & Problem-Solving
The Inca Rail Help Center is most valuable when it addresses real-world issues travelers may encounter.
Practical Tips for an Enjoyable Machu Picchu Trip
Making the most of your visit to the iconic Machu Picchu requires more than just booking a train ticket. Here are some tips to enhance your experience:
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Plan your day:Aim to get to Machu Picchu early in the morning. This not only lets you enjoy the cooler temperatures but also helps you avoid the larger crowds that gather later in the day.
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Prepare for weather:Temperatures and conditions can shift quickly throughout the day. Pack a light rain jacket or poncho so you’re covered in any situation.
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Comfortable footwear:Trails and walkways around Machu Picchu can be uneven, steep, or slippery. Choose sturdy, comfortable shoes with a good grip to move around safely and comfortably.
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Stay hydrated:Bring a refillable water bottle to stay hydrated during your visit, and carry small snacks to keep your energy up as you explore the site.
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Photography tips:Soft morning sunlight offers beautiful lighting for photographing the ruins. While on the train, use the panoramic windows to snap stunning views of the Sacred Valley.
Frequently Asked Questions
When visiting the breathtaking Machu Picchu, it's essential to know the answers to common questions.
Here are some FAQs to help you prepare for your adventure!
Contact Us
Need help with your booking, travel plans, or an issue during your journey? The Inca Rail Support Team is here to assist you before, during, and after your trip.
WhatsApp
Support
Get quick answers and real-time assistance through WhatsApp.
Email
Assistance
For non-urgent inquiries, document requests, or follow-up questions, send us an email.
Phone
Support
Speak directly with a representative for immediate help with booking modifications, payment issues, or urgent concerns.
Service
Hours
Support hours may vary by channel. Visit our Contact Page for the most up-to-date information: https://incarail.com/en/contact