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PURCHASING FLEXIBLE

Safe and flexible purchase, with complete peace of mind

We are pleased to offer our passengers more flexibility for their travel. When you purchase train tickets and/or tour packages between June 1 and December 31, 2020, we will exempt you from penalties for changes in travel dates.

Terms and Conditions of Tourist Packages

  • You can change your travel date only once.
  • Valid for purchases made between June 1 and December 31, 2020
  • Tickets must be purchased for travel from March 10 to December 31, 2020.
  • Date changes must be requested at least 72 hours prior to the original date of your outward journey.
  • Purchase valid for direct passengers.
  • The corresponding fare difference of the new travel date will apply.
  • These changes should be made at: cdpaxdirecto@incarail.com
  • For more information about our services, please review our Terms and Conditions at https://incarail.com/terms-and-conditions. or contact consultas@incarail.com