Through these conditions, INCA RAIL, in its capacity as operator; and the CLIENT, in their capacity as passenger (adult or minor, in this case represented by an adult), enter into this public rail contract of carriage for passengers.
Meaning of the terms used in this contract:
The Baggage Custody Service consists in storing and safeguarding in our warehouses the luggage of the User. This service will be rendered only and exclusively during the time of the User's journey to Machu Picchu Pueblo and return to the town of Ollantaytambo, and for a period of no more than thirty (30) calendar days from the date of delivery proposed by the User for his/her luggage/packages.
When leaving the luggage/packages, the User must declare the contents of each baggage.
The User declares to know and accept that he/she will not leave in custody baggage which content is prohibited according to the provisions of section 5 of this document.
The Custody Service of Inca Rail will only accept up to (indicate the number in digits) (indicate the number in letters) of baggage per User. In addition, each of the User's baggage must comply with the following maximum dimensions (high + width + long).
Each baggage must have a lock (or security mechanism) that prevents it to be opened by a person other than the User.
It is INCA RAIL's right, at its sole discretion, not to accept a baggage if it verifies that it does not comply with the conditions contained in this document.
In addition, INCA RAIL may request the User to open his/her baggage in order to verify compliance with the conditions contained in this document.
The following items will not be accepted for the Custody Service:
The opening hours is from Monday to Sunday, from 06:00 hours to 00:00 hours.
The Baggage Custody Service is managed by Inca Rail staff.
The staff is obliged to comply with and enforce the rules related to the exercise of the Baggage Custody Service.
The staff is prevented from collecting charges corresponding to the Custody Service.
For safety issues, unauthorized staff is not allowed to enter the place where the Custody Service is provided.
Only the Police or State or Local security bodies may enter, as long as the request is motivated in writing and for security reasons.
At the time of reception of the baggage, the collaborator will comply with the following steps:
At the time of delivery of the baggage, the collaborator shall comply with the following steps:
The User states that once his/her baggage withdraws from the Custody Service must be according to the conditions of said service.
Inca Rail is not responsible for any damage and normal wear of the baggage entered in the Custody service.
Inca Rail shall not be liable for damages or loses, force majeure causes and/or natural event such as, for example, earthquakes, flood, etc.
In addition, in case of loss, Inca Rail shall not be liable for content not declared by the user and/or that does not complies with the provisions contained in this document.
After thirty (30) calendar days from the date of delivery proposed by the User, unclaimed baggage shall be understood as abandoned.
In that sense, the User declares that once the term described in the preceding clause has passed, it authorizes Inca Rail to proceed with the sale and/or destruction and/or retention of the baggage and their contents. The User declares to be aware of the scope of this clause, reason why he waives any right to reimbursement or compensation for the same.
Para ingresar a Machupicchu los visitantes deberán portar su boleto de ingreso y documento oficial de identidad.
Es el servicio de transporte de pasajeros, en los siguientes tramos y frecuencias:
Av. El Sol N°843, distrito, provincia y departamento de Cusco a la Estación de Ollantaytambo.
Estación de Ollantaytambo a la Av. El Sol N°843, distrito, provincia y departamento de Cusco.
CUSCO - MAPI
|41||THE VOYAGER BIMODAL||04:10||06:10||06:40||08:01|
|61||THE 360° BIMODAL||04:50||06:50||07:22||08:48|
|43||THE FIRST CLASS BIMODAL||08:40||10:40||11:15||12:41|
|63||THE VOYAGER BIMODAL|
Menú a bordo
|65||THE 360° BIMODAL|
Menú a bordo
|67||THE VOYAGER BIMODAL||16:15||18:45||18:27||21:09|
MAPI - CUSCO
|62||THE 360° BIMODAL||10:32||12:12||12:32||14:32|
|44||THE VOYAGER BIMODAL||14:30||15:56||16:30||18:30|
|64||THE 360° BIMODAL||19:00||20:41||21:00||23:00|
|46||THE FIRST CLASS BIMODAL||19:00||20:41||21:00||23:00|
|46||THE VOYAGER BIMODAL||19:00||20:41||21:00||23:00|
|68||THE VOYAGER BIMODAL||21:30||22:54||23:15||01:15|
|TOUR PACKAGE NAME||CANCELLATIONS||RESCHEDULING*|
| Half Day City Tour Cusco with Sacsayhuaman Ruins.|
Full Day Authentic Sacred Valley.
Full Day Hiking Humantay Lake.
Full Day Trekking Palccoyo Rainbow Mountain.
Private Tour to Pisac Ruins and Ollantaytambo Fortress.
Private Tour to Maras and Moray.
Private Tour to Tipon, Pikillacta and Andahuaylillas.
Walking City Tour.
Cusco By Night With Pisco Sour Lesson.
Private mountain biking tour in Sacred Valley.
Private Full Day Tour Condor Route.
Private Excursion to Cachiccata with.
Private Hiking Llama Trek Tour to Weavers Way.
Full Day Private Tour to Misminay with Various Activities, Biking and Picnic.
Private Full Day Tour to Queswachaca.
Private Half Day Mountain Bike Tour in the Sacred Valley.
|With an anticipation of not less than 48 hours from the date of the service without penalty until March 26, 2021. After that date, they are allowed with an anticipation of not less than 72 hours of the service; the rate, as no show.||Up to 48 hours before the start of the service as long as they are the same passengers in the reservation.|
| Machu Picchu Express.|
Sunset at Machu Picchu.
Machu Picchu Morning Tour.
|With less than 7 days before the date of the service, 100% of the rate is charged. Cancellations before 7 days have no penalty. (until March 26, 2021).||Up to 7 days before the start of the service as long as they are the same passengers in the reservation.|
| Humantay, Sacred Valley & Machu Picchu.|
Sacred Valley, Machu Picchu & Palccoyo Rainbow Mountain.
Sunrise in Machu Picchu.
Sacred Valley and Machu Picchu.
|Cancellation without penalty for FITs (individual travelers) up to 7 days before arrival at destination and for groups, up to 15 days before arrival at destination.||No penalty up to 24 hours before starting services (until December 22, 2020)|
| Shared Inca Trail 4d/3n Tour.|
Shared Sun Trail and Salkantay 5d/4n Tour.
Shared Inca Trail 2d/1n Tour.
|Cancellations are not accepted.||Subject to availability|