Official Statement - 02.10.2026 - 20-00
Lima, October 2, 2026
Dear passengers,
Railway operations on the Ollantaytambo – Machu Picchu Pueblo route have resumed following the temporary suspension caused by the incident reported today in the Pampacahua area.
Our train services are operating again. However, some delays may occur due to the earlier disruption.
UPDATED TRAIN SCHEDULE
Frequency 65 Route: Ollantaytambo – Machu Picchu Pueblo Estimated arrival: 19:00 (02/10)
Frequency 44 Route: Ollantaytambo – Machu Picchu Pueblo Actual departure: 18:40 (02/10) Estimated arrival: 21:10 (02/10)
Frequency 64 Route: Ollantaytambo – Machu Picchu Pueblo Actual departure: 20:00 (02/10) Estimated arrival: 22:30 (02/10)
Frequency 45 Route: Ollantaytambo – Machu Picchu Pueblo Actual departure: 22:10 (02/10) Estimated arrival: 00:40 (03/10)
Frequency 67 Route: Ollantaytambo – Machu Picchu Pueblo Actual departure: 22:10 (02/10) Estimated arrival: 00:40 (03/10)
Frequency 46 Route: Ollantaytambo – Machu Picchu Pueblo Actual departure: 01:40 (03/10) Estimated arrival: 04:10 (03/10)
Frequency 66 Route: Ollantaytambo – Machu Picchu Pueblo Actual departure: 01:40 (03/10) Estimated arrival: 04:10 (03/10)
Frequency 68 Route: Ollantaytambo – Machu Picchu Pueblo Actual departure: 02:00 (03/10) Estimated arrival: 04:30 (03/10)
We appreciate your understanding and patience.
Our team is available to assist you through our usual customer service channels and at our ticket offices.
CUSTOMER SERVICE
Travel agencies and tour operators: Please contact your assigned representative.
Telephone: +51 84 581860
hatsApp: +51 991 754 287
Email: contactcenter@incarail.com
TICKET OFFICES
Cusco: Av. El Sol 843, Cusco.
Cusco: Portal de Panes 105, Plaza de Armas.
Ollantaytambo: Calle Ferrocarril s/n, 30 meters from Ollantaytambo train station.
Machu Picchu: Inside Machu Picchu train station, 10 meters from the railway track.
Sincerely, Inca Rail